We are pleased to offer complimentary delivery on all orders. We make every effort to dispatch your creation as quickly as possible so you can enjoy it without delay. Delivery timelines vary depending on your location:
✦ Morocco: 1 to 2 business days.
✦ International (Europe & GCC countries): 5 to 7 business days on average.

The exact delivery time for your destination will be displayed at checkout upon entering your address.

You can view your order details, track your parcel in real time, or request an exchange or store credit directly from your LAYIA Client Account. If you placed your order as a guest, simply enter your email address and order number to access your information.

Exchanges & Assistance
We want every LAYIA piece to meet your expectations. If you wish to exchange an item for a different size or style, please contact our Client Care Service directly via WhatsApp or email to initiate the process.

Return Timeframes

✦ Limited Edition Collection: Due to the rarity, numbered nature of these pieces, and very limited sales window, return or exchange requests must be initiated within 3 days of receipt.

✦ Signature Collection: Exchange requests must be submitted within 7 days of receipt.

✦ Essential Collections: Exchange requests must be submitted within 14 days of receipt.

Store Credit & Refunds
Returns are issued as store credit. Monetary refunds are strictly reserved for items with a confirmed manufacturing defect upon delivery.

Conditions
Items must be returned unworn, unwashed, and in their original condition, complete with all tags, signature LAYIA packaging, garment bags, and certificates of authenticity.

For any other assistance, please contact our Care Service. We are always here to assist you.